Booking confirmation will be sent when we have received credit card information.
If cancelled up to 5 days before date of arrival, no fee will be charged.
If cancelled later, or no-show, 100 percent of all nights will be charged.
Any cancellation or modification of bookings made at booking.com, must be done at their website directly.
Pre-payment is charged less than 5 days prior arrival by VISA / AMEX / Mastercard / Eurocard only.
If you would like to split any payments or receipts, we need to know such details when the offer is confirmed.
We do only give credit to Norwegian companies, invoice fee will occur, and the booked amount exceed NOK 10.000,-.
Check in – check out
Guests will receive information regarding check in procedures in the booking confirmation.
Check in after 15:00 pm. Check out before 10:00 am.
At check out, the trash must be emptied and disposed at the designated place.
If the time of check-out is not held, the customer will be charged additional NOK 3.000,- to NOK 5.000,-.
The agreed rental period may be extended by agreement, if vacancies are available.
Use of property
No part of the property shall be used for any purposes other than as residential accommodation. The guest is obliged to treat the apartment and common areas with due care.
Illegal or commercial activity is strictly forbidden. It is not permitted to interfere, or cause or permit interference with the reasonable peace, comfort or privacy of neighbours. Please keep noise down between 23:00 and 08.00 am.
No more than the agreed numbers of persons are to be accommodated at the property, except from children under 12 years can stay free of charge when using existing beds.
We have no apartments where smoking is allowed. It is non-smoking apartment, the violation of this will be charged a fee of NOK 3000, -. Nor is it acceptable to keep animals of any kind.
Subletting or subleasing of the apartment is not allowed.
The price includes bed linen and towels, and final cleaning after normal use. We do allow us to remind you that cleaning beyond what is considered normal, will be charged your credit card, estimated at NOK 500,- per hour.
Damage or defects in the apartment or common areas should be reported to us immediately.
The resident will be liable for damages / deficiencies in equipment and apartment the guest or others who have given access by guest.
If the resident commits material breach of these rental terms, Stavanger Housing Hotel can terminate the accommodated period, and the resident is obliged then to move out of the apartment. No refunds are accepted.